While Hotels & Resorts are major investments, 70-85% of the total cost of the asset is in the operations, facilities management and utilities over the life-cycle of the property.

Investing into sustainability, durability, quality, and measurable performance is therefore a cornerstone to longer-term success.

Hotel Operators are dependent on trained, competent management and staff, often requiring lengthy recruitment and intensive training depending on location.

Increasingly (like many industries) hospitality is reliant on robust IT systems and platforms which are integrated to enhance efficiency and property performance – noting ESG reporting now makes provision of data and sustainability strategy mandatory.

Financial controls, capital reserves and procurement policies each have a role in optimising performance, with maintenance and facilities management back-of-house services making a substantial impact, both on costs and guest satisfaction ratings.

Having designed, developed and operated remote resorts we have the capability to understand every aspect of a resorts’ functioning.